Frequently Asked Questions

Following are answers to some of the most commonly asked questions about Snap Schedule 365. Click on a subject heading below to view questions and answers relating to your selection. Links throughout the answers will guide you to further information about Snap Schedule 365.

Licensing and Setup

How is Snap Schedule 365 licensed?

Can I import my employee data into Snap Schedule 365?

Can I access Snap Schedule 365 data from multiple computers?

 

Product Features

Can employees access their schedules 24/7 using a web browser or mobile app?

Is there a limit on the number of employees or shifts that I can schedule?

Is there a limit for how far in advance I can schedule?

Can Snap Schedule 365 create reminders for training or certification expiration?

Can I specify what information is shown in the schedule views?

Does Snap Schedule 365 support multiple work locations or sites?

Can I e-mail schedules to my employees?

How do I publish schedules and reports to a web site?

How do I delete my Snap Schedule 365 database?

How long will my Snap Schedule 365 data be kept?

How are Snap Schedule 365 users authenticated?

Is my password stored on Snap Schedule 365 encrypted?

 

Operations

How do I provide additional details and explanation notes when making a shift assignment?

What should I do when an employee is discharged?

How do I schedule employees' breaks and specific tasks within a shift?

How do I know if I have enough people, by skill and position, scheduled for each shift?

When an employee stays late or is asked to work a longer shift, how do I adjust the shift length?

Can I copy and paste schedule assignments?

I pay my employees extra for working on certain shifts. How do I keep track of shift premium pays?

Can Snap Schedule 365 track vacation and time off requests?

Will Snap Schedule 365 help me with labor cost estimates?

How do I print a monthly calendar?