Staff scheduling for long-term care and assisted living facilities presents many challenges. Most of these healthcare organizations offer a combination of subacute care, long term care, assisted living, and respite care and each of these services has a variety of job positions that require specific specialties, skills and different work schedules. A unit in an organization may prefer pattern scheduling where the staff commits to work a set number of shift types (day, evening, night) in a given time period while other organizations may choose preference scheduling where the staff defines individual preference for shift types.
Long term care staff scheduling software must take into account the availability of qualified personnel; therapists and nurses’ preferences for particular days, shifts, units; and regulatory and union requirements. Regulatory and union requirements govern the number of hours worked, overtime, time off between shifts, staffing ratios, certifications, and credentials. Government regulations in some states mandate nurse-to-patient ratios and assisted living organizations must document, by means of staffing reports, that they are meeting, or trying to meet the ratios.