Product Overview

Built on Microsoft Azure and available 24/7, Snap Schedule 365 takes the hassle out of employee scheduling. Companies can now effectively schedule their workforce, reduce labor costs, improve productivity and promote employees’ work-life balance. Scalable to an unlimited number of employees, Snap Schedule 365 helps managers quickly create shift schedules, avoid scheduling conflicts, and make informed scheduling decisions with accurate data and comprehensive reporting. Employees can receive notifications, access their schedules, request time off, bid on open shifts, trade shifts, punch in/out, view time cards, update their availability, and more.

There are two types of Snap Schedule 365 users:

1. schedulers and managers (referred herein as schedulers) who create and manage work schedules for employees; and
2. employees who need to view their work schedules online and use the Snap Schedule 365 self service features to request time off, trade shift, etc.

Schedulers use the Scheduler Web App, accessible via https://app.snapschedule365.com, to perform all scheduling and schedule management functions.  With simple drag-and-drop interface, the Scheduler Web App speeds up the scheduling processes and makes it easy to track staff assignments, leave requests, and shift schedules. It warns schedulers of any scheduling conflicts and helps minimize over-staffing, reducing payroll costs. It tracks employee skills and qualifications so unqualified employees won’t be assigned to skilled positions, thus avoiding costly liabilities. It helps companies comply with union rules and labor agreements, including call out, offering open shift, overtime, premium pay to person with the right seniority and qualifications. Schedulers can fill open shifts or find a replacement employee quickly based on any number of criteria including position, skill, availability, seniority, and cost.

Employees can use the Snap Schedule 365 Employee iOS or Android App on their mobile devices, or use a web browser to access the Employee Access Web App at https://era.snapschedule365.com to view their schedules online, receive change notifications, request time off, bid on open shifts, trade shifts, punch in/out, view time cards, update their availability, and more.  In order for employees to use these features, an add-on subscription to Snap Schedule 365 is required.  Schedulers can set up and configure Employee Access and  emulate an employee access to verify all information that an employee can see or to perform actions on an employee's behalf.

This document covers the Scheduler Web App and provides information to schedulers on how to set up and configuring the employee access features. After logging in to the Scheduler Web App, you can:

• Easily schedule an unlimited number of employees using shifts and tasks while assigning time off when necessary.
• Define reusable scheduling data such as employee positions, shift assignment reasons, and locations. If there are fields that you need to add to this data, you can define custom fields to store anything you like.
• Process requests and upcoming scheduling items such as employee skill expirations, time off requests, shift trades, open shifts, and to-do items. The Scheduler Dashboard lets you process all these items from a single page.
• Publish your schedules to your employees and schedulers by sending e-mails or printing what you see on any schedule view.
• Provide management and payroll departments with over 50 complete and accurate reports, which you can customize and export.
• Schedulers can view employees and shift assignments from several different vantage points. Complex shift assignments such as split shifts, multiple shifts, paid/unpaid time off and on-calls are all supported in an intuitive, efficient environment:
• The Daily View by Employee displays shift assignments and time off assignments/requests for all active employees across a certain date range.
• The Daily View by Shift displays employees for all shifts across a certain date range.
• The Shift View shows staffing for each shift along with coverage summary for each position.
• The Calendar View by Employee displays shift assignments and time off assignments/requests for particular employees in a monthly format.
• The Calendar View by Shift displays employees assigned to a given shift in a monthly format

• Ensure adequate shift coverage by utilizing the shift coverage planner to see at a glance exactly how many employees are assigned and required for each shift in the Shift View. Modify a shift's requirements, select an employee to work a shift, or create an open shift if more employees are needed.
• Save time scheduling by utilizing auto-scheduling to rapidly schedule various teams of employees using several shift patterns to build a schedule plan.
• Track the hour-by-hour activities and tasks by using the Task View by Employee.
• Enforce shift premium policies to help manage and reduce regular, shift premium (holiday), on-call, time off, and overtime labor costs.
• Track recorded work hours by utilizing the Punch View and various reports. Labor costs can be calculated from work time, down to the second when the employee punched in/out of a shift.
• Avoid scheduling conflicts by utilizing Snap Schedule 365's real-time assignment conflict flags while scheduling. Many common labor and union rules are covered automatically.