Service Industry Scheduling

Employee Scheduling Software for Service Companies and Contractors

Snap Schedule employee scheduling software lets you efficiently schedule employees with the right skills at the right times to match the workload demands. It is the easiest way for service organizations to transform manual ways of employee scheduling into effortless workforce management.

Service companies and service contractors often spend countless hours on work crew scheduling to come up with the right rosters for the changing workloads. Snap Schedule scheduling software helps janitorial, carpet cleaning, TV & radio stations, banks, HVAC, plumbing, electrical, and other service contractors save significant scheduling time, resources, and costs. It offers several different work schedule views designed to accommodate a variety of scheduling styles and processes.

Running a successful service organization requires getting the right number of employees in place at the right times. Staffing too many service employees needlessly drives up costs and staffing too few at peak times causes service level to suffer. Snap Schedule employee scheduling software helps schedule the right number of employees when they are needed, while complying with constraints on their availability, work hour limits, and labor costs.

Manage employee scheduling with one tool

No-conflict scheduling

Drag-and-drop or auto-generate shift schedules for an unlimited number of service employees and shifts. Support fixed, rotating, split, multiple shifts, time off, and on calls.

Tasks & breaks scheduling

Effortlessly schedule multiple tasks, duties, and breaks of any length in a single shift. Ensure adequate coverage by skills, positions and proactively manage break and rest compliance.

Time clock & attendance

Clock in/out of work on a mobile device or via an on-site iPad. Record work hours, on-call, and attendance for accurate payroll. 

Leave & time off accruals

Set up different leave types, reasons, and accrual rates. Avoid accidentally schedule on-leave employees. Employees can see their leave balance and request time off on the go.

Ensure shift coverage

Show the number of staff scheduled in each shift by positions, skills, or reasons. Flag over or under staffed positions or skills while making shift assignments.

Schedule by skills / positions

Define skills/certifications and associate them with employees. Fill a shift based on the required skills and positions. Provide multiple options for identifying who are qualified to bid on open shifts.

Unavailability & preferences

Avoid scheduling conflicts with up-to-date employee availability and leave balance. Employees can enter their availability and desired work hours.

Employee communication

Keep teams in sync and notify employees when work schedules have changed. Notify employees when open shifts are created and available. Alert schedulers when employees request time off, bid on an open shift, or accept a shift trade.

Automated shift callouts

Promote fairness, reduce grievances, and stay in compliance by enforcing callout rules and equalizing overtime opportunities. Receive and respond to callout and scheduling notifications via automated phone calls or SMS texting.

Labor cost control

Sum up in real time employees’ planned and actual work hours. Handle all types of regular, on-call, overtime, shift premium, and incentive pays. Generate time cards for payroll based on either planned or recorded work hours.

Extensive reports

Unlock the hidden value of workforce data with 59 built-in reports. Uncover insightful labor patterns, trends, and outliers. Export data to various file formats such as PDF, Word, Excel, HTML.

Anywhere, anytime access

Employees can access their schedules online, view leave balance, request time off, bid on, trade, pick up shifts, punch in/out, and update availability. Android and iOS employee scheduling apps are available.

More time for the work that matters most. See how.

“I’m a big believer in Snap Schedule. It’s the answer to all of United Answering’s scheduling needs. It eliminates all the stress and headache of scheduling and is an absolute joy to use.”
Greg Snyder, United Answering

Ready to see Snap Schedule in action?

Our product specialists will customize a demo that addresses each challenge, question, and goal you have—all at your convenience.