Employee scheduling software for plants that run on shifts

No. Snap Schedule schedules people, not jobs or machines. It does not handle work orders, machine capacity, changeover sequencing or OEE. If you are looking for advanced planning and scheduling to sequence production, that is a different category of product. Snap Schedule answers who is working which shift, on which line, with which qualifications, and what it costs in hours and overtime.

Partly as standard configuration, partly as engineering work, and the honest answer depends on which clauses you mean. Eligibility screening is standard: availability, conflicting assignments, daily and work-period hour limits, home location and location authorization, plus narrowing by position and required skill. Ordering candidates by accumulated overtime, seniority tiebreaks, charged declines, voluntary-to-mandatory escalation and list rotation are custom rules that BMS builds, quoted as a one-time engineering project separate from the subscription. The productive first conversation is sorting your clauses into those two buckets, which we can do from the contract language.

Not within the Callout fulfillment method. Callout is sequential by design: one candidate at a time in rule order, each with a response window you set, advancing automatically when a window expires. If you want simultaneous notification, that is the Shift Bidding method, which notifies all eligible employees at once, opens a bidding window and awards the shift when it closes. Many plants use both, for different situations.

By SMS, in-app notification through the employee app, or automated voice call. Email is not a notification channel for callouts. Every contact attempt and every response is timestamped and logged.

Ordering candidates by accumulated overtime is a custom rule built by BMS, not a standard setting you switch on. The reason is that overtime is defined differently at nearly every plant: worked hours versus offered hours, whether a decline is charged, which classifications share a list, how the clock resets. Because there is no single definition to build against, BMS implements yours as scoped engineering work with its own quote. The standard product gives you the reporting to see distribution and the audit log to defend it.

Yes. Define the shifts and crews, then apply a repeating pattern that generates forward, so future periods exist without rebuilding anything. We have published write-ups of the common 24/7 patterns with their cycles, crew counts and average weekly hours, including DuPont, Pitman, Panama, 2-2 3-2 2-3, fast and extended 12s, rotating 8s and mixed 8-and-12 arrangements.

Standard rules check that an employee’s hours including the shift in question stay within daily limits and within work-period limits, and will exclude them as a candidate if they do not. A minimum-rest-between-shifts check, for instance requiring a set number of hours off before the next start, is a custom rule rather than a standard one. Snap Schedule also warns about scheduling conflicts as you build rather than after you publish.

Skills and certifications are recorded against each employee with expiration dates, and shifts can require specific skills so that only qualified employees appear as candidates for an assignment or a callout. A standard Employee Skill/Certification Expiration List report shows both what has already expired and what is coming due, so renewals get handled on a schedule rather than discovered at an audit.

Two mechanisms are available. Export to Payroll converts time card data into a file, using standard formats preset to what ADP, SAP and Workday expect or a custom layout where you select the fields, the date range, and whether to export scheduled or actually-worked hours. Separately, the Snap Schedule 365 REST API version 2 is generally available and exposes scheduling data for an integration your team or ours develops, such as an HRIS sync, a data warehouse feed or an ERP hand-off.

Employees punch against their assigned shift from a virtual time clock at the plant or from the employee app. A geo-fence can be set around each location, and punches record GPS coordinates, so you can confirm a punch happened on site. Network restriction by IP address is available where employees punch over plant Wi-Fi. Schedulers see punch activity in real time and can report planned against actual hours for any date range.

You license schedulers rather than headcount. A single scheduler license covers an unlimited number of employees across an unlimited number of locations, so a multi-plant manufacturer is not charged by employee count. Employee app access is a separate add-on and volume discounts apply. Current figures are on the pricing page.

More than 60 standard reports covering employee activity, work assignments, labor cost, coverage, overtime and time off. Reports can be filtered, sorted and grouped, saved with their settings for later reruns against fresh data, and exported to PDF, Excel or CSV. For most plants the reports that matter are accumulated overtime by employee, planned versus actual hours, coverage by position, and the certification expiration list.