Shift Scheduling Software for Security Guards, Patrol, and Protective Services

Snap Schedule shift scheduling software let you easily schedule security guards and patrol officers. It reduces scheduling issues that lead to increased overtime costs, grievances, and cancelled contracts.  Transform your time-consuming, manual ways of shift scheduling into effortless workforce management today.

What Can Snap Schedule Do For Private Security Companies?

Gain a unique competitive advantage in the security industry with Snap Schedule shift scheduling software. A clear, clean, and organized schedule is the foundation for success in the security industry. Easily schedule from anywhere at anytime, efficiently locate employees, keep track of security guard’s qualifications, access reports for accurate payroll and contract invoicing, and never miss a commitment.

A variety of challenges makes effective scheduling of security guards and surveillance officers very difficult. Security officers, guards, and patrol officers are often assigned to work on multiple sites with varied shift times and rotations. Factoring in minimum staffing requirements, sick time, vacation time, overtime, and unforeseen absences is labor-intensive and costly mistakes are frequently made. When assigning shifts and posts, schedulers must consider specialized training, credentials, skills, labor rates, vacations, and time off requests. It is important that all the details be easy to find, accurate, and correctly assigned. High security guard turnover and fluctuating workload are common in the industry. Ensuring that the right security guard with the right skills are deployed to the right post at the right time will provide the required level of services, avert risks, and minimize potential liability.

Ensuring that the right officers with the right skills are deployed to the right posts at the right time will provide the required level of services, avert risks, and minimize potential liability. Filling open shifts, overtime, shift trade, and outside work detail scheduling while ensuring that the proper requirements are met for respective contracts and union agreements can be time consuming for schedulers and first line supervisors – work hours that can be redirected toward more critical supervisory functions.

Snap Schedule cloud-based shift scheduling software solves these problems and streamlines the scheduling workflow and interactions among employees and supervisors. It combines anywhere access, shift schedule automation, time clock, payroll integration, reliable statistics, and robust reporting functionality into an easy to use scheduling software solution. Commanders and supervisors can manage schedules and make real-time changes from anywhere and Snap Schedule instantly alert the affected staff of the changes. Officers and staff can access the self-service features anytime on mobile apps or web browsers to request time off, offer overtime, pickup/trade shifts, clock in/out, review notifications and messages, view schedules, change availability and profile information, and much more. Snap Schedule can be set to notify schedulers/supervisors when a guard did not clocked in at the assigned posts or sites.

Having problems with call out for overtime or open shifts? Snap Schedule uses a rule-based call-out system to analyze scheduling information in its database like employee’s work schedules, hours worked, seniority, availability, etc. and generate a ranked list of qualified employees in accordance with the criteria set forth in the call-out rules. With a few clicks, you can tell Snap Schedule when and how to automatically contact the employees on the ranked list until the required number of employees is filled. Your employees can accept or decline a shift by text message or voice phone and the interaction is instantly updated and logged for compliance auditing.

Manage security guard scheduling with one tool

No-conflict scheduling

Drag-and-drop or auto-generate shift schedules for an unlimited number of security officers, support personnel and shifts. Support fixed, rotating, split, multiple shifts, time off, and on calls.

Tasks & breaks scheduling

Effortlessly schedule multiple tasks, duties, and breaks of any length in a single shift. Ensure adequate coverage by skills, positions and proactively manage break and rest compliance.

Time clock & attendance

Clock in/out of work on a mobile device or via an on-site iPad. Record work hours, on-call, and attendance for accurate payroll. 

Leave & time off accruals

Set up different leave types, reasons, and accrual rates. Avoid accidentally schedule on-leave officers. Employees can see their leave balance and request time off on the go.

Automated shift callouts

Promote fairness, reduce grievances, and stay in compliance by enforcing callout rules. Receive and respond to callout and scheduling notifications via automated phone calls or SMS texting.

Labor cost control

Sum up in real time employees’ planned and actual work hours. Handle all types of regular, on-call, overtime, shift premium, and incentive pays. Generate time cards for payroll based on either planned or recorded work hours.

Extensive reports

Unlock the hidden value of workforce data with 59 built-in reports. Uncover insightful labor patterns, trends, and outliers. Export data to various file formats such as PDF, Word, Excel, HTML.

Anywhere, anytime access

Security officers can access their schedules online, view leave balance, request time off, bid on, trade, pick up shifts, punch in/out, and update availability. Android and iOS employee scheduling apps are available.

Ensure shift coverage

Show the number of guards and surveillance officers scheduled in each shift by positions, skills, or reasons. Flag over or under staffed positions or skills while making shift assignments.

Schedule by skills / positions

Define skills/certifications and associate them with employees. Fill a shift based on the required skills and positions. Provide multiple options for identifying who are qualified to bid on open shifts.

Unavailability & preferences

Avoid scheduling conflict with up-to-date employee’s availability and leave balance. Employees can enter their availability and desired work hours.

Employee communication

Keep teams in sync and notify officers when work schedules have changed. Notify officers when open shifts are created and available. Alert officers when employees request time off, bid on an open shift, or accept a shift trade.

Ready to see Snap Schedule in action?

Our product specialists will customize a demo that addresses each challenge, question, and goal you have—all at your convenience.

More time to respond to your client’s needs. See how.

“When it comes to invoicing we rely on Snap Schedule to keep track of the work that we’ve done…that in turn helps with how to bill a client. So if there is ever a discrepancy we can verify with Snap Schedule.”
Vendo Vincent, Director, Queensland Security Solutions

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